Refund policy
Return Policy
Return Window
Customers may return eligible items within 3 days of the delivery date.
Returns requested after 3 days will not be accepted.
How to Start a Return or Exchange
To initiate a return or exchange, customers should contact us at CHOICES4U.USA@GMAIL.COM with their order number and the item(s) they wish to return.
Once the return request is approved:
- We will provide return instructions and a return authorization number.
- Items must be shipped back within 3 days of receiving the authorization.
- Returns are processed within 3–5 business days after we receive the item(s).
- Refunds are issued to the original payment method unless a store credit or exchange is requested.
Return Shipping Costs
- Customers are responsible for return shipping costs.
- If the return is due to an error on our part (wrong item, damaged item, etc.), we will provide a prepaid return label at no cost.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
- Items marked as Final Sale
- Underwear, socks, and grooming products
- Items that have been worn, washed, altered, or damaged
- Items without original tags or packaging
Refunds, Exchanges & Store Credit
We offer:
- Full refunds to the original payment method (for eligible returns)
- Exchanges for different sizes or colors, based on availability
- Store credit upon request
Refunds do not include original shipping charges, unless the return is due to our error.